top of page

Frequently Asked Questions 

1. How does the monthly subscription for the exercise video platform work?

Our monthly subscription grants you unlimited access to our wide range of exercise videos. You can choose from various workout styles, durations, and difficulty levels to suit your preferences and fitness goals. Simply sign up, pay the monthly fee, and start enjoying your workouts!


2. Can I cancel my subscription at any time?

Absolutely! You have the flexibility to cancel your subscription at any time with no hidden fees or penalties. We believe in providing a hassle-free experience, so you have complete control over your membership.


3. Are the exercise videos suitable for all fitness levels?

Yes, our exercise videos cater to individuals of all fitness levels. Whether you're a beginner or an advanced exerciser, our platform offers workouts that can be modified to match your capabilities. Our instructors provide different intensity options and variations to ensure everyone can participate and progress at their own pace.


4. How do custom personal exercise plans work?

If you have specific fitness goals or unique needs, our custom personal exercise plans are designed for you. Upon signing up, you'll complete a comprehensive assessment to determine your current fitness level, goals, and any limitations. Our team of certified trainers will then create a personalized plan tailored to your requirements, including exercises, sets, reps, and progress tracking.


5. Can I communicate with the trainers regarding my custom exercise plan?

Absolutely! We encourage communication between our members and trainers. Once you receive your custom exercise plan, you'll have access to a messaging system within the platform. You can ask questions, seek guidance, and provide feedback to ensure your plan is optimized for your needs.


6. How often will my custom exercise plan be updated?

Your custom exercise plan will be periodically reviewed and updated based on your progress and feedback. Our trainers will ensure your plan remains challenging and aligned with your evolving goals. Regular check-ins and updates will help you stay motivated and continue making progress.


7. Can I access the exercise videos and custom plans on different devices?

Yes, you can access our exercise videos and custom plans on various devices, including smartphones, tablets, and computers. Our platform is compatible with most operating systems and browsers, providing you with the convenience of working out wherever and whenever you prefer.


8. Is there a free trial available?

Yes, we offer a 14-day free trial period for new members. It allows you to explore our exercise video library, experience our platform's features, and get a taste of the benefits before committing to a monthly subscription. Sign up now to start your free trial!


If you have any other questions or need further assistance, please don't hesitate to contact our customer support team. We're here to help you achieve your fitness goals and enjoy a personalized exercise experience!

Contact Us

Thanks for submitting!

20210528 Fitness5276.jpg

©Kinetica. All rights reserved.

  • Facebook
  • Instagram
  • YouTube

All prices are shown in USD

bottom of page